by Phillip Duong | Feb 10, 2026 | AI, Blog
The health insurance sector is at a point where, unless insurers know each member like the back of their own hand, they will increasingly struggle with engagement and retention. Economic pressure is bearing down on consumers as well as insurers. As premiums continue...
by Phillip Duong | Jan 20, 2026 | Blog
How can your business thrive when your products, services, practices, and customer segments no longer drive the same profitability? Every long-running business faces this defining question, and plenty grappled with it during 2025. A rumbling economy, fluctuating...
by Phillip Duong | Dec 22, 2025 | Blog
When the days get shorter and the weather gets colder, there’s a natural desire to come together and spend time with the people who matter most. You can see it happening as calendars fill up with seasonal fun and work routines slow down to allow people the necessary...
by Phillip Duong | Oct 28, 2025 | Blog
Even though the pendulum swung back and employers regained leverage, exasperated managers are frequently asking us: why is hiring still so hard? And we’re not the only ones hearing this. SHRM research has found that 70% of organizations are having difficulties...
by Phillip Duong | May 21, 2025 | Blog
Don’t quit your day job: that’s the argument Business Insider appears to be making in a recent article about finding a job in 2025. They point to dwindling job openings and cautious companies revising their plans for the year. Though we understand why some people want...
