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Nurses have long been a cornerstone of attentive, high-quality care, but the last few years chipped away at a once deeply dedicated workforce. Yes, the pandemic was a pressure cooker, pushing healthcare professionals to their capacity. Yet even as occupancy dropped,...

How do you power your digital transformation? Should you hire internal experts or unlock the competency of an IT solutions provider to handle your transition? A few years back, when the cloud tools on the market numbered in the dozens, the answer might have been...

Offshore, onshore, or nearshore? The question is often positioned as an all-or-nothing dispute. However, the real world has nuance, and the maturation of the global economy, paired with the proliferation of digital operations, has created a situation where hybrid...

Innovation needs the proper groundwork to thrive. When building skyscrapers, you dig to the bedrock and build upwards with stabilizing beams. When implementing artificial intelligence, you dig into your data and infrastructure to create a firm basis for enhanced...

Though life insurance policies continue to provide consumers with peace of mind, external conditions are changing the industry. The pandemic prompted more consumers to purchase life insurance, but also resulted in a 15.4% increase in payments to beneficiaries as well...

The Client A leading healthcare risk adjustment firm that providers and payors trust to validate critical medical records for reimbursement. The Challenge When the Centers for Medicare & Medicaid Services (CMS) resumed initial validation audits after their pause...

In a recent keynote address at the 2023 Science of Patient Engagement Symposium, Robert M. Califf, Commissioner of Food and Drugs at the FDA, said this: “One of the most important aspects of our work at the FDA is to incorporate the perspectives and experiences of...

These days, just about every industry is being transformed by artificial intelligence, machine learning, and automation. This technology has advanced what people can do and where they can focus their attention and passion on the job. With that in mind, we were curious...