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The Client A leading healthcare risk adjustment firm that providers and payors trust to validate critical medical records for reimbursement. The Challenge When the Centers for Medicare & Medicaid Services (CMS) resumed initial validation audits after their pause...

In a recent keynote address at the 2023 Science of Patient Engagement Symposium, Robert M. Califf, Commissioner of Food and Drugs at the FDA, said this: “One of the most important aspects of our work at the FDA is to incorporate the perspectives and experiences of...

These days, just about every industry is being transformed by artificial intelligence, machine learning, and automation. This technology has advanced what people can do and where they can focus their attention and passion on the job. With that in mind, we were curious...

Executives are no stranger to the importance of cybersecurity (a Cisco survey last year showed 96% see security resilience as a high priority), but that hasn’t slowed cyberattacks. Not even a little bit. Look no further than Yum! Brands—parent company of KFC, Pizza...

Though big tech companies are downsizing employees and investors are growing cautiously, the job market remains promising for IT professionals. Positive signs like this are reassuring:   The tech unemployment rate in the February jobs report was 2.2%.   Tech companies...

A Reflection on Black History Month: Living the Message Are we doing the work to be better off than we were yesterday? It’s a question any forward-thinking entrepreneur often asks. If we’re staying flexible, seizing opportunities, and paying attention to market...

The Most Valuable Applications of Banking AI in 2023 Automation is finally paying off for banking, financial services, and insurance (BFSI) sector. Think of JP Morgan's COIN program, which saved 360,000 work-hours and countless instances of human error with automated...